Account Management

Manage your profile, security, and preferences on OpenDay.


Overview

Your OpenDay account is your hub for personalized features, order tracking, and saved items. This guide covers how to manage your profile, security, and preferences.


To access your account, click your profile icon in the top-right corner and select Account Settings.

Profile & Privacy

In Account Settings, you can update your personal and privacy information.

  • Personal Information:
    • Name: Your display name in chats and reviews.
    • Email: Used for order confirmations and notifications. You may be asked to verify your email for security.
    • Profile Photo: Personalize your account.
    • Location: Helps show relevant sellers and shipping estimates.
  • Privacy Controls:
    • Public: Your username, profile photo, and any reviews you've written.
    • Private: Your email, phone number, order history, and payment methods.

Security Settings

Protect your account with these essential tools.

  • Password Management
    • Change Password: Go to Security Settings and select Change Password. You will need to enter your current password.
    • Forgot Password: Click Forgot Password on the login page to receive a reset link via email.
    • Tips: Use a strong, unique password of at least 12 characters. A password manager is recommended.

Order History & Communication

  • Order History
    • Go to Purchases to see all past and current orders.
    • From here, you can track packages, contact sellers, request returns, or leave a review.
  • Social Connections
    • Connect your Google, Facebook, or Apple account for faster, one-click login. Manage these in Linked Accounts.
  • Messages & Reviews
    • Communicate with sellers directly through your account's message center.
    • View, edit, or delete all reviews you've written. You can also choose to post new reviews anonymously.

Other Settings

  • Accessibility
    • We support screen readers, keyboard navigation, and high-contrast modes. Manage these options in Accessibility Settings.

Frequently Asked Questions (FAQ)

What if I forgot my password?

Click Forgot Password on the login page to get a reset link.


Is my payment information safe?

Yes. All payment details are securely managed by our processor (Stripe). We never store your full card number.